Refund policy
RETURNS AND EXCHANGE POLICY
Making a return for a refund or exchange is simple: contact us at humanotfound@gmail.com within 48 hours of receiving your order and our customer care will provide you with all the necessary instructions. Hnfstudio accepts returns made within 14 days of the order being placed. Returns received after the 14 days period will not be accepted and will be returned to you. Shipping costs are your responsibility. Returned products must be new and unworn, with all original packaging and labels still attached. We do not accept any item with any indication that it has been used. In these cases, the item will be returned to you. Please note that we are unable to accept returns of custom and bespoke products. If you wish to receive a refund, we will credit the original buyer’s credit card for the amount paid less any taxes and postage. Hnfstudio is not responsible for any item that is not returned in the manner indicated above and we cannot accept responsibility for packages until we are in possession of them. Your legal rights as a customer remain unaffected. If you want to exchange an item within 14 days of purchase, you will need to return the original item and then place a new order. You will receive a full refund for the original item, according to our return policy.
Making a return for a refund or exchange is simple: contact us at humanotfound@gmail.com within 48 hours of receiving your order and our customer care will provide you with all the necessary instructions. Hnfstudio accepts returns made within 14 days of the order being placed. Returns received after the 14 days period will not be accepted and will be returned to you. Shipping costs are your responsibility. Returned products must be new and unworn, with all original packaging and labels still attached. We do not accept any item with any indication that it has been used. In these cases, the item will be returned to you. Please note that we are unable to accept returns of custom and bespoke products. If you wish to receive a refund, we will credit the original buyer’s credit card for the amount paid less any taxes and postage. Hnfstudio is not responsible for any item that is not returned in the manner indicated above and we cannot accept responsibility for packages until we are in possession of them. Your legal rights as a customer remain unaffected. If you want to exchange an item within 14 days of purchase, you will need to return the original item and then place a new order. You will receive a full refund for the original item, according to our return policy.