Privacy policy
Last updated: 27 November 2024
This Privacy Policy describes how Hnfstudio (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase from hnfstudio.it (the "Site") or otherwise communicate with us about the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as a user of the Services, whether you are a customer, a website visitor or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, also to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date and take any other action required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from a variety of sources as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service and protect or defend the Services, our rights and the rights of our users or others.
What personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies, relates, describes or may be associated with you. The following sections describe the specific categories and types of personal information we collect.
Information we collect directly from you
Information you send to us directly through our Services may include:
Contact details including name, address, telephone number and e-mail.
Order information including name, billing address, shipping address, payment confirmation, email address and phone number.
Account information including username, password, security questions and other information used for account security purposes.
Customer support information including information you choose to include in communications with us, for example when you send a message through the Services.
Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but this may prevent you from using or accessing these features.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels and similar technologies ("Cookies"). Usage data may include information about how you log in and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information relating to your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Our payment processors who collect payment information (for example, bank account, credit or debit card information, billing address) to process payment in order to process your orders and provide you with the products or services that you have requested in order to perform our contract with you.
When you visit our Site, open or click on the emails we send to you or interact with our Services or advertising, we or third parties with whom we collaborate may automatically collect certain information using online tracking technologies such as pixels, web beacons, software kit developers, third-party libraries and cookies.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the following section, Third-party websites and links.
How we use your personal information
Provision of products and services. We use your personal information to provide the Services to you for the purpose of performing our contract with you, including processing your payments, processing your orders, sending you notifications regarding your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, arrange shipping, facilitate any returns or exchanges, and other features and functionality related to your account. We may also improve your shopping experience by allowing Shopify to link your account with other Shopify services that you may choose to use. In this case, Shopify will treat your information as set out in its Privacy Policy and Consumer Privacy Policy.
Marketing and advertising We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications via e-To send you emails, text messages or regular mail and to show you advertisements for products or services. This may include the use of your personal information to better personalize the Services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest to sell our products, pursuant to art. 6 (1) (f) GDPR. Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or harmful activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly advise you not to share your username, password or other login details with anyone else. If you think your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest to keep our website safe for you and other customers, pursuant to art. 6 (1) (f) GDPR.
Communication with you and service improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide you with effective services and maintain our business relationship with you according to art. 6 (1) (f) GDPR.
Cookie
Like many websites, we use cookies on our website. For specific information on the cookies we use in connection with our store management with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to manage and improve our Site and Services (including to remember your actions and preferences), to perform analytics and better understand your interaction with the Services (in our legitimate interest to administer, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better personalize services, products and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies via the browser controls. Please note that removing or blocking cookies may have a negative impact on your user experience and may result in some Services not working properly or being available, including some general features and functionality. Also, blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners.
How we disclose your personal information
In certain circumstances, we may disclose your personal information to third parties for contract performance purposes, legitimate purposes and other reasons subject to this Privacy Policy. These circumstances may include:
with vendors or other third parties who perform services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, order fulfillment and shipping).
With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their privacy policies.
When you tell us, request us or otherwise consent to our disclosure of certain information to third parties, for example to send you products or through the use of social media widgets or integrations of login credentials, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service and to protect or defend the Services, our rights and the rights of our users or others.
We disclose the following categories of personal data and sensitive personal data of users for the purposes stated above in "How we collect and use your personal data" and "How we communicate personal data":
Category
Identifiers as basic contact details and certain order and account information
Business information, such as order information, purchase information and customer service information
Internet or other similar network activities, such as usage data
Geolocation data, for example locations determined by an IP address or other technical measures
Categories of recipients
Vendors and third parties that perform services on our behalf (for example, internet service providers, payment processors, order fulfillment partners, customer support partners and data analytics providers)
Business and marketing partners
Affiliates
Websites and links of third parties
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on these sites. Information provided in public or semi-public places, including information shared on third party social networking platforms, may also be visible to other users of the Services and/or users of such third party platforms without any limitations on their use by us. or a third party. Our inclusion of such links does not in itself imply endorsement of the content of those platforms or their owners or operators, except as disclosed on the Services.
Data on children
The Services are not intended for use by children and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request deletion.
As of the effective date of this Privacy Policy, we are not aware that we "share" or "sell" (as defined by such terms in applicable law) personal information of individuals under the age of 16.
Security and storage of your information
Please note that no security measures are perfect or impenetrable and we cannot guarantee "perfect security". Also, any information you send us may not be secure during the transfer We advise you not to use unsafe channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on several factors, for example whether we need the information to maintain your account, provide the Services, comply with legal obligations, Resolve disputes or enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances and in some cases we may refuse your request as permitted by law.
Right of access/knowledge: You may have the right to request access to personal information we hold about you, including details of how we use and share your information.
Right to Cancellation: You may have the right to request the deletion of personal information we hold about you.
Right to rectification: You may have the right to ask us to correct inaccurate personal information we hold about you.
Right to portability: you may have the right to receive a copy of the personal information we hold about you and request that it be transferred to third parties, in certain circumstances and with certain exceptions.
Restriction of processing: you may have the right to ask us to stop or restrict our processing of personal data.
Withdrawal of consent: where we rely on consent to process your personal information, you may have the right to withdraw that consent.
Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our denial.
Managing communication preferences: we may send you promotional emails and you can opt out of receiving them at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders that you have placed.
You may exercise any of these rights as indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an agent authorized to make claims on your behalf to exercise your rights. Before we accept such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have any complaints about how we handle your personal data, please contact us using the details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to challenge our decision by contacting us using the details below or submit your complaint to your local data protection authority. For the EEA, you can find a list of the data protection supervisory authorities here.
International users
Please note that we may transfer, store and process your personal information outside of the country in which you live. Your personal data is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information outside of Europe, we will rely on recognised transfer mechanisms such as the European Commission’s standard contractual clauses or any equivalent contract issued by the UK competent authority, As appropriate, unless the transfer of data is to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please call or email us at Humanotfound@gmail.com or contact us at via marforio 6, RM, 00169, IT.
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controller of personal data.